artfork.gallery
FAQ
Shipping, framing, care, payment, returns and certificates.
- How do you ship?
- I arrange shipping and insurance per enquiry, and confirm carrier, packing and timing with you by email before anything ships. Worldwide shipping is possible. This answer is still being finalised.
- Are works framed?
- Works are shown unframed and colour-true as the primary image. Each work's spec sheet states whether a frame is included or optional.
- How do I care for an oil painting?
- Keep it out of direct sunlight, heat and damp, and dust gently with a dry soft brush.
- How does payment work?
- There is no online checkout. Payment is arranged by agreement after we have discussed the work by email. I confirm the method with you before anything is due. This answer is still being finalised.
- Can I return a work?
- Return terms are agreed as part of the enquiry. Please ask before you buy and I will set them out in writing. This answer is still being finalised.
- Do works come with a certificate?
- Each work gets a signed certificate recording its title, dimensions and inventory number. An optional on-chain certificate is planned for a later phase — see the Provenance page.